Contact Us

Customer care

Contact Us

Need help with an order, delivery update, return request, or product question? Send us the details and our support team will help.

Email: service@drivria.comInclude your order numberStore: drivria.com

Business Identity

Drivria is owned and operated by Beijing Zhuofeng Leyun Technology Co., Ltd..

Beijing Zhuofeng Leyun Technology Co., Ltd. is the seller of record for purchases made through drivria.com.

Business address: Room 1928, Unit 1, 19th Floor, Building 2, No. 87 Jiancaicheng West Road, Changping District, Beijing, China 100096

Customer support: service@drivria.com

Order Help

For order changes, shipping questions, tracking issues, damaged items, or returns, email service@drivria.com.

What to Include

  • Your order number.
  • The email used at checkout.
  • Photos if the item or package is damaged.
  • A short description of what you need help with.

Service Hours

Customer messages are reviewed on business days. Most inquiries receive a response within 1-2 business days, excluding weekends and public holidays.